A project of the scale of Crossrail, being constructed in one of the world’s great cities, must provide world class communication with all the many and diverse stakeholders to ensure the need for the work is understood, the successes of the programme are celebrated and concerns are heard and acted upon.
All these crucial communications come under the External Affairs function.
Key learnings from Crossrail’s work communicating with communities, business, the media and government at all levels are covered within this theme.
