Supply chain event


Crossrail has procured 116 major contracts, with a combined value of more than £8 billion. As well as the main works packages, this included enabling or advance works, various frameworks, the design contracts, many disparate services, and notably the contract to design, build and maintain the trains which was procured on behalf of Transport for London as the operator of Crossrail.

The programme scale, complexity and schedule ultimately drove Crossrail to ‘industrialise’ the processes used. A procurement production line was mobilised to deliver this through 3 main components,

  • Planning, strategy and assurance
  • Procurement Delivery
  • Procurement Operations

For added assurance Crossrail established a ‘Procurement Expert Panel’ which reviewed the policies and processes adopted and provided a challenge throughout the execution of the major procurement processes.

The Procurement policy and procedures were available on a dedicated page of the Crossrail website. The site has now been archived and the page should be accessible here.

Key lessons from the procurement activity have been in:

  • Evaluating the results of market sounding in the context of the broader influences and potential future trends.
  • Structuring packages to suit capability and optimise risk allocation
  • Designing Works Information to accommodate broader ‘outcome’ criteria
  • Utilising the Expert Panel for stronger assurance.
  • Developing the entire market – not just the immediate tier 1 players – to achieve greater inclusion and economic sustainability

The extensive case study Crossrail Procurement Delivery sets out the procurement processes established and the development of the ‘six pillars’ model, and explains the lessons learned by Crossrail in delivering this major procurement programme.


Learning Legacy Partners

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Royal Institution of Chartered Surveyors

"With the UK Government Infrastructure Pipeline containing £400Bn of programmes and projects the RICS is proud to support the Crossrail Learning Legacy programme that captures and disseminates the best practice and lessons learned over the course of the programme. Sharing these learnings will aid continuous improvement to infrastructure delivery helping Commercial Managers and Clients become better informed as a result. Through both our Infrastructure Forum and CPD Programme, the RICS will ensure its membership benefit from the experience gained and are fully equipped to support the future."