Operations Management

As the operator of the railway, Transport for London’s Rail for London division needed to create an infrastructure operations organisation with the necessary processes and procedures to operate the railway safely and efficiently. Content in this topic area covers the establishment of the organisation and procedures.




Operations Management Documents

Summary Publication date Document Type

Using the RM3 process at Crossrail to develop maturity and safety in a new organisation

Topic area: Operations Management

The Office of Rail and Road has adapted its Risk Management Maturity Model (RM3) from the HSG65 HSE guideline and made it relevant to rail organisations. The model defines excellence on a 5-point scale, across a number of different disciplines. This micro-report describes how Crossrail applied this approach in an innov...

14/08/2018 Micro-report