Richard joined Crossrail in 2011 as an Employee Engagement Project Manager, initially to work on the launch of Crossrail’s Vision, Mission and Values, including authorship of Crossrail’s ‘ Little Pink Book’. As a member of the Organisational Effectiveness team, Richard played a lead role in developing Crossrail’s award winning employee engagement strategy, including design and delivery of the annual Crossrail leadership conference. Since leaving the project in 2016, he continues to support Crossrail as a communication coach and trainer. Previously, Richard worked as a senior change and employee communication specialist for major corporates including eBay, 02, BAA, Cadburys, London Underground and Unilever.