Rob Jones was the Head of Organisational Effectiveness at Crossrail until September 2016. Rob led the alignment and collaboration; talent development; and employee engagement work streams across the organisation. Rob joined Crossrail in 2012, and in that time the team has won awards for employee engagement, effectiveness and has achieved Investor in People accreditation. Prior to Crossrail, Rob lead the global Learning & Development team for a retailer working across the UK, Europe, South East Asia and the US having completed various talent roles in retail, fast moving consumer goods and publishing.