Biagio is the Quality Analyst and Team Administrator at Crossrail and has been there since December 2012. He is responsible for the weekly reporting on the status of Requests for Information (RFIs), Non Conformance Reports (NCRs) and Field Change Documents (FCDs), as well as various ad-hoc analysis and reports for the business. He also ensures that the team have the support they need on a day-to-day basis, championing and coordinating events such as Contractor Performance Assurance Assessments , World Quality Week and the Management of Spot-On Training maintaining a strong focus on how we can continually improve. Biagio’s career as a resourceful senior administrator and team manager covers over 20 years of experience within retail, e-commerce, recruitment and construction providing support to executives and the internal and external teams for companies such as lastminute.com, Arcadia, ASB NZ and Vodafone.
Quality Training Material
Crossrail worked with the British Quality Foundation to develop a’ Spot-On’ training course to improve the effectiveness of the Non-Conformance...