Biagio was the Quality Compliance and Systems Manager at Crossrail. He was on the programme for 10 years from December 2012 to March 2023. He was responsible for the management of the Crossrail Management System (CMS), the weekly reporting on the status of Requests for Information (RFIs), Non-Conformance Reports (NCRs) and Field Change Documents (FCDs), as well as various ad-hoc analysis and reports for the business. He also ensured that the team had the support they need on a day-to-day basis, championing and coordinating events such as Contractor Performance Assurance Assessments, World Quality Week and the management of Spot-On Training maintaining a strong focus on continual improvement.

Biagio’s career covers over 20 years of experience, before joining Crossrail he worked within retail, e-commerce, recruitment and construction. Initially providing support to executives and the internal and external teams for companies such as lastminute.com, Arcadia, ASB NZ and Vodafone