Tim Lyons is a Programme Manager in the Crossrail Operations Directorate. During an early career as a broadcast engineer and then Chief Engineer, he built, commissioned and operated a number of commercial radio and recording studios. Managing deadlines led to an interest in project management and a second career in development and sales of PC-based critical path tools. Also trained as a business coach, Tim coaches individuals and teams in the pursuit of business excellence. A current Crossrail initiative combines the ORR’s Risk Management Maturity Model with the Common Safety Method to build a safe, mature Infrastructure Manager organisation.