Comments Card Consultation Round 2

Document type: Good Practice Document
Author: Crossrail Ltd
Publication Date: 02/08/2004

  • Abstract

    During the first round of public consultation comment was recorded by the project representatives at information centres received in letters and emails and recorded by the helpdesk officers from telephone calls.  Data entry required significant resource and trackability of comment to areas and individuals was not as easy to establish as it could have been.

    During the Round 2 consultation this comment card was enclosed with the consultation document, distributed on request and available at information centres for people to use to provide comments. This made sifting and reporting responses much easier.

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